Reply With QuoteIts with Bill Buckle VW at Brookvale.
If this does not fix the problem, I'll be taking it back first thing Tuesday and demanding they return my 1500 dollars, or else I'll be turning into the Hulk.
hopefully that fixes it..Originally Posted by househead
thats so quick! did they have a mechatronics unit in stock?
what dealers did you go to?
Its with Bill Buckle VW at Brookvale.
If this does not fix the problem, I'll be taking it back first thing Tuesday and demanding they return my 1500 dollars, or else I'll be turning into the Hulk.
the mysterical dsg thump is a hit n miss. Reading from other threads some even replaced the gearbox and still ended up with the same problem
Got it back late yesterday arvo. The thump is still there. Feels like I've flushed money down the toilet.
how long ago did you purchase the car from them?
October 2011.
Matt at Bill Buckle is usually pretty good - keep working on them. The dealer has to work for you with VW to get the clutch pack replaced.
Good luck
So if I mention to them about a replacement clutch pack and that its a known problem, they'll know what I'm talking about?
Yeah I've briefly dealt with Matt, seems alright. I've been dealing mainly with Craig. He's alright too.
Treat the guys nice and they will go to bat for you with VW
Both guys supported me a few times with warranty claims against VW. Best Service Managers I've dealt with and very supportive if you work with them
Remember, it is VW that is the issue, generally not the Service Dept
If it is proven to be owner misuse then VW need to put that in writing.
Of course, I'm not going to be rude or pop a fuse at them.
Also, a reminder that the car is not under new car warranty. I've paid for a premium used car warranty. So I'm not sure what VW will do with that.
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